1. What is eKatering-consult?

eKatering-consult is the leading food safety and standard consultation platform for all food businesses including catering, retail and manufacturing. It provides professional and practical assistance to food businesses to ensure full compliance with UK regulations. 

2. What is the difference between eKatering-consult and other food safety consultancies?

eKatering-consult staff are current or ex Environmental Health Officers who have a wealth of experience in local authority procedures and enforcement, as well as in the private industry. This experience equips our team to work with the food business in a practical manner to achieve full compliance. We understand the challenges food businesses currently face and will always work to secure full compliance within restricted budgets.

3. How can eKatering-consult help me with my food business?

The eKatering-consult team will work with you to achieve the highest Food Hygiene Rating Scheme (FHRS) award, as a result, this will increase customer orders, and assist you in complying with all food regulations. Contact us for a chat.

4. I am new in the food business and want to open a restaurant/takeaway/manufacturer/home or event caterer/private chef food business, can eKatering -consult help?

Yes, we can. Our team will assist you in making your dream a reality, ensuring you comply with all hygiene, structural and management requirements to achieve a FHRS award of 5. Contact us for a chat.

5. I am not registered with a local food safety authority UK, what can I do?

Go to: eKatering-consult Services – Food Registration

6. Can eKatering-consult assist me before my local authority inspection by the food inspector?

Yes, look at the different eKatering-consult consultations provided under Services or Contact Us for a chat.

7. Can eKatering inspect my food business?

eKatering-consult can perform a virtual/remote inspection, depending on the size of your premises. This will be followed with a food safety report noting legal requirements and recommendations. Our experienced EHO will also provide advice on areas you need to improve on to achieve a good FHRS award. Look at the different eKatering-consult consultation Services or Contact Us for a chat.

8. Can eKatering-consult assist me with my home catering business such as a home caterer and private chef?

Yes, we can by ensuring you have everything in place before your food safety inspection and a FHRS award is granted.  Look at the different eKatering-consult consultation Services or Contact Us for a chat.

9. I was recently inspected by an  Environmental Health Officer (EHO) from the Council's food safety team. I was given a report/letter, can eKatering-comply help?

Yes, we can. Our team will break down the requirements of the letter for you and advise you on what action you need to take. In addition, we can also liaise with the EHO on your behalf. Look at Legal Advice or Contact Us for a chat.

10. I want to improve my FHRS award, what can I do?

You can request your local authority to do a rerating visit. Some local authorities charge for this service. We strongly recommend you use our consultation service before approaching your local authority for a rerating inspection. As one of the most reliable food safety consultants, we will be able to ensure you have everything in place before the rerating inspection so you can be awarded a better FHRS score. We strongly suggest the Virtual / Remote Inspection.

11. I need help with completing my Safer Food Better Business Pack, can eKatering-consult help?

We can coach you through the pack, ensuring all sections are fully completed and implemented. Look at the different eKatering-consult consultation Services or Contact Us for a chat.

12. I have been served an Improvement Notice by the Council's Environmental Health Food team, can eKatering-consult assist me?

Yes, we can. Our team has a lot of experience in Councils' Food Safety procedures. We will work with you in complying with the legal notice(s) and ensure you fully comply to prevent further enforcement action from being taken against your business. Refer to Legal Advice under Services.

13. After an inspection of my food business, the Environmental Health Officer (EHO) closed down my business by serving a Prohibition Notice or getting me to agree to a Voluntary Closure, can eKatering-consult help me?

Yes, we can. Our team has a lot of experience in Councils' Food Safety procedures. We will work with you in complying with the legal notice(s) and ensure you fully comply to prevent further enforcement action and the reopening of your business. Refer to Legal Advice under Services. 

14. I have a manufacturing food business, and I need help with the documentation required for full compliance with food regulations, can eKatering-consult help?

Yes. Depending on what food you are manufacturing and your business model, the team will be able to advise on the correct documentation for your business to fully comply with the correct food safety and standard regulations. Look at the different eKatering-consult consultation Services or Contact Us for a chat.

15. I am due a food safety/standard inspection of my manufacturing business, can eKatering-consult assist me?

Yes, we can. Our team will assist you before, during and after an audit. Look at the different eKatering-consult consultation Services or Contact Us for a chat.